Kristian McCann speaks with Avi Pardo, Co-founder and CBO at LeapXpert, to unpack why messaging governance has change into probably the most pressing points in public sector UC.
Client messaging instruments weren’t constructed for compliance — however that hasn’t stopped authorities workers from utilizing them on daily basis. On this video, Avi Pardo explains why now’s the time for IT and UC leaders to get forward of the governance hole.
Key dialogue factors:
Why messaging apps like WhatsApp and Sign have change into the general public sector’s largest governance blind spot — and the way it occurred.
The essential position of compliant communication beneath the Freedom of Data Act (FOIA) and the dangers of leaving messages unrecorded.
Frequent architectural errors UC and IT leaders make when attempting to dam or management shopper messaging.
How Microsoft Groups integrations can bridge the hole between shopper comfort and enterprise-grade compliance.
Why trendy governance know-how can now ship management with out including friction for workers or exterior events.
Subsequent steps:To be taught extra about regulated messaging in authorities and enterprise environments, go to LeapXpert web site for particulars on compliant messaging options.
