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‘Amazon-style’ conditions: Prospect union members overwhelmingly vote to strike at London’s V&A museums – The Art Newspaper

Digital Pulse by Digital Pulse
July 30, 2026
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‘Amazon-style’ conditions: Prospect union members overwhelmingly vote to strike at London’s V&A museums – The Art Newspaper
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Members of employees on the V&A East Storehouse and throughout the V&A’s three different London websites have voted to strike in a dispute over issues about working circumstances, particularly throughout latest heatwaves, in addition to over pay.

The commerce union Prospect says collections entry officers at V&A East Storehouse, which opened in Might final yr, are denied sufficient time in the course of the day for bathroom breaks or hydration in “Amazon-style” circumstances. These workers facilitate the storehouse’s ”order an object” service, which permits guests to request to view and probably deal with work from the gathering.

On the storehouse in Stratford, 88% of Prospect members responded to the poll, with 100% of respondents voting in favour of strike motion, and 92% of respondents additionally voting in favour of motion wanting a strike.

“Collections entry officers on the new V&A East Storehouse should not entitled to morning or afternoon breaks, making it tough for employees to take a drink of water or use the bathroom throughout their shift,” mentioned a Prospect assertion upfront of the vote. The officers ought to subsequently be given two paid 15-minute breaks, says the union.

In keeping with The Guardian, 83% of members on the V&A’s 4 London websites—South Kensington, V&A East Storehouse, V&A East Museum and the Younger V&A—voted for strike motion on an 82% turnout, and 95% voted for motion wanting a strike.

As a part of the broader dispute, Prospect can also be calling on the museum to ship a minimal 4% pay enhance for employees incomes above the Dwelling Wage, pay time-and-a-half for financial institution vacation working and develop into an accredited London Dwelling Wage employer inside 12 months. The timing of any industrial motion has but to be determined.

In the meantime greater than 300 employees members throughout the V&A from one other union, the Public and Business Companies Union (PCS), had been balloted for strike motion amid ongoing pay negotiations and additional issues about working circumstances.

An industrial motion poll of PCS members on the 4 V&A London websites opened on 23 July and can shut at midday on 20 August.

In an announcement, PCS claims that “V&A administration has refused to barter a greater pay supply for employees(on Band 6 and above) or develop into a Actual Dwelling Wage accredited employer”.

A petition launched by PCS, addressed to the UK tradition secretary Lisa Nandy and Tristram Hunt, the director of the V&A museum, says: “After we point out that curators in different establishments have greater salaries, we’re informed an even bigger enhance for us would solely be doable in the event that they decrease pay for our entrance of home colleagues. All of us deserve truthful pay, and it’s not truthful that an uplift for some ought to lead to poverty wages for others!”

PCS additionally says that it’s “livid over well being and questions of safety” on the V&A’s London websites: “At a time of hovering temperatures and record-breaking heatwaves, PCS is asking for a cross-site coverage of closing museum doorways at 30 levels for the protection of members and guests alike, in addition to warmth mitigation measures for again of home employees.”

In keeping with PCS, employees should not allowed to hold water on the V&A East Storehouse, and, at flagship South Kensington website, gallery assistants are anticipated to work shifts within the backyard in excessive sizzling climate. One PCS member reported to the union that the ”lack of handy entry to water has prompted me to develop into dehydrated at work many occasions and in a single occasion prompted me to faint on my method house from work”.

At time of publication, the PCS petition had simply reached it its 800 signature purpose.

A V&A spokesperson refuted a number of of the unions’ claims to The Artwork Newspaper, stating: “The V&A has been in negotiations with the commerce union facet since February and people negotiations are ongoing. Our supply sees a 3.6% enhance within the total pay invoice, an above inflation pay award at least, and 6.9% enhance for our lowest paid colleagues. As at all times, we now have maintained our long-standing dedication to paying not less than the London Dwelling Wage.

The security and wellbeing of our employees is of utmost significance to the V&A—all our employees have entry to water and bathroom services and common breaks whereas at work. At V&A East Storehouse we now have water fountains on each flooring to make sure each employees and guests in Entrance of Home areas have entry to consuming water all through the constructing. To make sure the protection and safety of nationwide collections, throughout visits to V&A East Storehouse, food and drinks should not permitted for guests or employees in the principle Collections Corridor or storage areas.

Intensive measures had been applied to assist our employees in the course of the heatwave, starting from extra relaxation breaks, growing employees rotations throughout gallery areas, closing a number of galleries at V&A South Kensington and shutting Younger V&A altogether on eleven days in the course of the peak of the heatwave.”



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Tags: AmazonstyleartConditionsLondonsMembersmuseumsNewspaperoverwhelminglyProspectStrikeUnionVote
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