Engagement Banking firm Backbase has introduced a strategic partnership with monetary intelligence options supplier Feedzai.
The partnership will built-in Feedzai’s Digital Belief options with Backbase’s Engagement Banking Platform.
Backbase most not too long ago demoed its know-how on the Finovate stage at FinovateFall 2021. Feedzai made its Finovate debut at FinovateEurope 2014 in London.
A newly introduced strategic partnership between Backbase and Feedzai goals to carry superior monetary crime prevention know-how to engagement banking. The combination of Feedzai’s Digital Belief options with Backbase’s Engagement Banking Platform will empower monetary establishments to struggle fraud extra successfully whereas preserving the client expertise.
Feedzai’s Digital Belief platform analyzes person conduct, machine well being, and potential threats in real-time. The cloud-based resolution operates within the background, enabling monetary establishments, monetary providers organizations, and fintechs to detect and counter on-line identification impersonation and manipulation assaults, whereas permitting respectable customers to conduct their actions unimpeded. Feedzai’s Digital Belief is efficient in opposition to account takeover (ATO) assaults in addition to new account fraud makes an attempt throughout onboarding. It combines behavioral biometrics, behavioral analytics, superior malware detection, and community and machine evaluation to supply lively and preemptive protection in opposition to threats. The combination with Backbase’s engagement banking platform will present banks with real-time, AI-powered, proactive fraud prevention, plus decrease operational prices due to AI-powered danger evaluation that minimizes false positives.
“By combining Backbase’s engagement banking experience with Feedzai’s superior safety capabilities, we’re giving monetary establishments the entire package deal — superior buyer expertise and clever fraud prevention in a single built-in platform,” Backbase CEO and Founder Jouk Pleiter mentioned. “Collectively, we’re setting a brand new customary for the way banks can construct trusted digital relationships with their clients.”
Headquartered in San Mateo, California, Feedzai gives know-how that leverages AI to assist companies struggle fraud and monetary crime. The corporate’s RiskOps platform makes use of machine studying and Large Information to detect and defend the world’s largest banks, fee suppliers, and retailers from malicious on-line actors. Based in 2011 and now reaching 900 million individuals in 190 nations with its know-how, Feedzai started 2025 by asserting a partnership with Credibanco to assist the Colombian fee processing firm strengthen its defenses in opposition to fraud.
“Because the monetary providers business evolves, safety can not be an afterthought — it should be woven into the very material of the client journey,” Feedzai CEO and Co-Founder Nuno Sebastiao mentioned. “By partnering with Backbase, we’re empowering monetary establishments to ship a unified, seamless journey that not solely protects clients from fraud but additionally ensures they really feel valued, understood, and secure.”
Backbase has been a Finovate alum since 2009. The corporate has received Finovate’s Better of Present award 4 occasions, together with back-to-back wins at FinovateEurope in 2017 and 2018. Backbase’s Engagement Banking Platform is a composable resolution that empowers banks to speed up their digital transformations by progressively modernizing every step of the client journey, together with onboarding, servicing, lending, and investing.
Backbase’s partnership information comes a number of weeks after it introduced it was teaming up with Alliant Credit score Union, a digital-only monetary establishment with $20 billion in property and greater than 900,000 members. The corporate additionally not too long ago partnered with Nordic digital transformation consultancy Knowit. Based in 2003, Backbase is headquartered in Amsterdam.
Photograph by Liene Ratniece
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