Backbase unveiled its new, AI-powered banking platform this week.
The brand new providing combines Backbase’s unified knowledge basis, Intelligence Cloth, with Agentic AI know-how.
Headquartered in Amsterdam, Backbase is a four-time Finovate Better of Present winner. The corporate most lately demoed its know-how at FinovateFall 2021.
Calling the launch of its new, AI-powered banking platform “the following part” of its imaginative and prescient, Backbase pledged that its newest providing will assist bankers benefit from the alternatives in applied sciences like Agentic AI.
Backbase’s banking platform enhances buyer engagement with AI-powered self-service and real-time help, and hardwires AI into staff’ every day operations to maximise productiveness and enhance decision-making. The know-how streamlines and helps scale gross sales efforts because of clever activation and end-to-end automation, and supplies up-sell and cross-sell pathways, pushed by AI, that may develop revenues and deepen buyer relationships.
“This isn’t proof-of-concept AI,” Backbase CEO and Founder Jouk Pleiter mentioned. “It is a packaged, production-ready, working mannequin to maneuver banks from experimentation to execution, quick. AI waits for no financial institution. It’s not a wait-and-see—it’s right here, now, and it’s rewriting the principles of the business. The time to behave is now.”
Backbase’s platform combines the corporate’s unified knowledge basis, Intelligence Cloth, with Agentic AI. Intelligence Cloth converts behavioral alerts, transactional knowledge, and operational insights into real-time, actionable intelligence. Agentic AI delivers modular, clever, purpose-built brokers designed particularly for banking and monetary providers. These brokers embed into quite a lot of operations to automate duties, point out next-best actions, and enhance productiveness.
Backbase additionally introduced the provision of AI Manufacturing unit, an embedded supply mannequin to assist monetary establishments bridge gaps of their AI expertise. AI Manufacturing unit integrates Backbase’s AI specialists instantly into growth groups, enabling them to rapidly co-create after which execute modern use instances and options.
“Banks don’t want extra pilots—they want outcomes,” Pleiter added. “With our AI-powered Banking Platform, we’re going all-in on the AI alternative and empower banks to spice up productiveness, automate intelligently, and unlock unprecedented development quicker than ever.”
Based in 2003, Backbase is headquartered in Amsterdam and maintains places of work in Atlanta, Singapore, London, Sydney, Toronto, Dubai, Kraków, Cardiff, Hyderabad, and Mexico Metropolis. The corporate has been a Finovate alum since 2009, has received Better of Present 4 occasions, and most lately demonstrated its know-how at FinovateFall 2021 in New York.
Backbase’s announcement comes one month after the corporate teamed up with fellow Finovate alum Salt Edge in a strategic partnership designed to assist banks speed up compliance with open banking rules and pursue new income alternatives. Additionally in March, Backbase solid partnerships with Albania-based Tirana Financial institution and with monetary providers consulting agency Synpulse.
Photograph by Steve Johnson on Unsplash
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