Cryptocurrency trade MEXC noticed elevated exercise on its platform on Friday, October thirty first, with a number of customers seemingly shifting their property away. These large withdrawals coincided with the trade’s chief technique officer’s public apology for mishandling a scenario with a person with the pseudonym The White Whale.
Earlier in July, The White Whale claimed that MEXC froze over $3.1 million value of his private funds with none phrases of service violations. The crypto person later launched a $2 million social media strain marketing campaign towards the trade, claiming that the buying and selling platform had requested a 12-month evaluation interval earlier than unfreezing their funds.
The White Whale stated the “imprecise evaluation” allowed the trade to carry clients’ cash hostage regardless of having accomplished the platform’s most superior KYC (Know Your Shopper) course of.
MEXC Apologizes For Withholding Customers’ Private Funds
On Friday, MEXC Chief Technique Officer Cecilia Hsueh took to X to apologize to White Whale on behalf of the trade. After revealing that the person’s cash has been launched, and “he can declare it at any time,” the trade’s government stated that she received emotional speaking with White Whale when she shouldn’t have.
Hsueh added within the publish on X:
Since I joined MEXC 2 months in the past I’ve been combating behind the scenes to get MEXC to vary. We grew actually quick—a couple of years in the past, we have been a really small trade, however given our present scale, our threat, operations, and PR groups haven’t saved up.
Moreover, the trade’s CSO clarified that her assertion was not restricted solely to the White Whale’s case. Hsueh stated different customers with unresolved account points may also be attended to, as they appear to implement adjustments that can enhance their transparency.

Supply: @cecilia_hsueh on X
Is One other FTX Fiasco Looming?
A couple of minutes after this apology was posted on the X platform, pseudonymous on-chain analyst Maartunn revealed that trade withdrawal transactions on MEXC have been on the rise. It appeared on the time that customers have been shifting their funds off the cryptocurrency platform.
Burak Kesmeci, one other distinguished on-chain analyst, additionally observed the massive outflows from the MEXC trade, likening this case to that of the now-defunct FTX trade. Nonetheless, the crypto pundit later revealed that the trade’s Bitcoin reserves are nonetheless intact.
It’s value mentioning that FTX’s Bitcoin reserves have been discovered to have hit zero days earlier than the trade declared chapter. Therefore, if there’s to be a repeat of such an incident, the Bitcoin reserves could be value watching over the subsequent few days.
The whole crypto market capitalization on the each day timeframe | Supply: TOTAL chart on TradingView
Featured picture from iStock, chart from TradingView
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