OpenAI has printed one of the complete research thus far on ChatGPT person habits. The report, ready in collaboration with economist David Denning from Harvard College and shared by the Nationwide Bureau of Financial Analysis, relies straight on OpenAI’s inside information. Which means statistics, which have been beforehand based mostly on estimates, have now been introduced with dependable information for the primary time.
ChatGPT Continues to Develop Quickly
The platform, which reached 100 million weekly energetic customers in early 2024, quickly surpassed the 400 million mark and reached 700 million customers by 2025. Though these figures is likely to be barely inflated by some customers creating a number of accounts or logging in from completely different units, the dimensions of this progress is simply too vital to disregard. The report additionally highlights that solely a small fraction of those customers subscribe to paid plans.
This enhance in person numbers can be mirrored within the message quantity. The every day message depend, which was 451 million in June 2024, soared to 2.6 billion in June 2025. For comparability, based on information launched by Google in March, the typical every day variety of searches is 14 billion.
New Customers Are Extra Energetic
The report reveals that progress is considerably pushed by new customers. Lengthy-time ChatGPT customers skilled two main jumps of their every day message counts: the discharge of the o1-preview and o1-mini fashions between September and December 2024, adopted by the launch of the o3 and o4-mini fashions in April 2025. Nevertheless, after these spikes, their utilization habits stabilized.
Significantly after the second quarter of 2025, the every day message counts of long-term customers remained virtually fixed for 3 months. The current progress has been pushed totally by the impression of latest customers.
Younger Folks Lead, Ladies Kind the Majority
In response to the analysis, the profile of ChatGPT customers can be noteworthy. 46% of customers are within the 18–25 age vary. Contemplating that people below 18 aren’t included in official information, the adoption fee amongst younger individuals is probably going even increased.
By way of gender distribution, there was a serious shift over the previous three years. Whereas males accounted for roughly 80% of customers on the finish of 2022, the image has reversed by the top of 2025. At this time, 52.4% of ChatGPT customers are ladies.
Used Extra for Private Functions Than for Work
One of many report’s most hanging findings is that ChatGPT is predominantly used for non-work-related functions. Whereas 53% of messages have been for private use in June 2024, this determine rose to 72.2% by June 2025. It’s attention-grabbing that synthetic intelligence, seen as a major productiveness instrument within the enterprise world, finds extra sensible software in particular person use.
This is likely to be partly as a result of exclusion of customers on Enterprise, Enterprise, and Schooling plans from the research. Nevertheless, it’s tough to say how a lot of a distinction their inclusion would have made, as a few of these plans are paid and have a a lot smaller person base.
Writing Help is the Most Well-liked Space
In response to the research, one of the widespread makes use of is getting assist with writing. Of the 1.1 million conversations analyzed between Could 2024 and June 2025, 28% have been associated to writing help. For business-related makes use of, this fee will increase to 42%, and amongst managers and enterprise professionals, it reaches 52%.
Nevertheless, it is very important word right here that customers make the most of ChatGPT not solely to generate textual content from scratch but in addition to edit their present texts or obtain critiques. Whereas 10.6% of all conversations contain modifying/suggestions, solely 8% are for producing private writing or communication. Moreover, translation requests account for a 4.5% share, whereas fiction writing is utilized by just one.4%.
Data Looking for Fee is Rising Quickly
One other distinguished use case for ChatGPT is data searching for and querying. Whereas this class accounted for 14% of whole conversations in June 2024, the speed climbed to 24.4% in June 2025, surpassing writing-focused use.
It’s pure for the time period hallucination to come back to thoughts when synthetic intelligence and knowledge are talked about in the identical context. OpenAI notes that this downside has not but been solved. Though ChatGPT has begun to quote dependable sources extra steadily, the chance of producing incorrect or fabricated data persists.
ChatGPT is Additionally a Marketing consultant
One other hanging discovering is that staff use ChatGPT not only for writing duties but in addition as a guide of their decision-making processes. 14.9% of work-focused conversations have been categorized below “decision-making and problem-solving.” This turned the most typical use case within the enterprise world outdoors of writing.
OpenAI factors out that this development is widespread throughout numerous professions, emphasizing that ChatGPT is positioned not simply as a instrument that performs duties, however as a kind of analysis assistant or brainstorming associate.
Different notable use instances within the report have comparatively decrease charges:
Multimedia (picture technology/search): 6percentComputer programming: 4.2percentCreative thought technology: 3.9percentMathematical calculation: 3percentPersonal relationships and introspection: 1.9percentGames and role-playing: 0.4%
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