Digital analytics platform Quantum Metric launched its Felix Agentic resolution this week.
The brand new providing analyzes digital experiences to uncover important insights, clarify behavioral adjustments, and quantify enterprise impacts.
Based in 2015 and headquartered in Colorado Springs, Colorado, Quantum Metric received Better of Present in its Finovate debut at FinovateEurope 2021.
Quantum Metric, which received Better of Present at FinovateEurope 2021, unveiled its Felix Agentic resolution this week. Constructed inside Quantum Metric, Felix Agentic is an autonomous perception engine that analyzes digital experiences to disclose important insights, clarify adjustments, and quantify impacts throughout workflows and KPIs.
One problem for organizations trying to make use of agentic programs is having the requisite deep, contextual information to function reliably at scale. Even these organizations which have the info they want face hurdles relating to remodeling that information into actionable insights. Felix Agentic affords a variety of options to assist convert advanced buyer habits and different alerts into clear insights about how that habits is impacting the enterprise. This allows firms to uncover potential areas of friction or complexity which might be inhibiting income progress or creating buyer churn.
These options embody Felix Chat, an agentic conversational interface that delivers instantaneous, quantified solutions to queries involving buyer expertise and habits evaluation, efficiency and operational metrics, enterprise impacts, product and have insights, and extra. Felix Chat takes analytics past fundamental AI copilots and represents a rising shift towards pure language, insight-first interactions with enterprise information. Felix Agentic additionally supplies AI brokers to robotically monitor, analyze, and alert customers to alternatives that may enhance key enterprise metrics. Working within the background, Felix Agentic’s AI brokers present a transition away from dashboards that ‘report’ change to clever programs that ‘clarify’ change.
Felix Agentic additionally options an in-UI assistant, or Copilot, that permits customers to construct and replace dashboards, metrics, and playing cards immediately inside their workflow utilizing pure language. The Copilot allows customers to ask for contextual explanations about adjustments in habits, why these adjustments matter, and the scale of the affect.
“For years, groups have relied on insights and dashboards alone to know what occurred,” Quantum Metric famous on its LinkedIn web page this week. “Felix Agentic adjustments that with clever, proactive steering that helps groups prioritize what issues and drive affect quicker.”
Quantum Metric received Better of Present in its Finovate debut at FinovateEurope 2021, and returned later the identical yr for FinovateSpring. The corporate’s expertise helps banks differentiate their digital expertise, improve digital adoption, and increase inner effectivity. With use instances for product, engineering, buyer assist, advertising, and UX groups, Quantum Metric’s digital analytics platform helps firms seize information, uncover the “why” behind buyer habits, and take insight-driven motion.
Quantum Metric started 2026 with important momentum. The corporate famous that 2025 was its strongest enlargement yr up to now, together with its greatest efficiency progress but within the EMEA area. Quantum Metric additionally introduced that Felix AI adoption had reached 25% of its largest enterprise prospects, with deployments evolving from pilot packages to core operations. With monetary providers firms akin to Western Union and Financial institution of Montreal amongst its prospects—in addition to 20% of the Fortune 500—Quantum Metric right now captures high-fidelity expertise insights from roughly half of the world’s Web customers.
Based in 2015, Quantum Metric is headquartered in Colorado Springs, Colorado. Mario Ciabarra is CEO.
Picture by Peter Wang on Unsplash
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