Salesforce has launched a very rebuilt model of Slackbot that automates duties beforehand requiring a number of app switches and guide effort.
Accessible now for Enterprise+ and Enterprise+ clients by a phased rollout, the brand new Slackbot AI agent can draft paperwork, schedule conferences, floor data from conversations, and pull knowledge from linked methods utilizing pure language instructions. The corporate positions it as a productiveness answer to the rising drawback of “agent sprawl”—staff juggling a number of AI instruments with no unified interface.
Slackbot: From Passive Summarization to Lively Automation
Slackbot has been a part of Slack for the reason that platform launched in August 2013, dealing with scripted responses to preset questions and setting reminders by /remind instructions.
A significant improve to the platform got here in winter 2023 when Slack AI entered pilot, including options like thread summarization and channel recaps. By February 2024, these instruments have been usually out there, however they have been passive. Customers clicked “Summarize” or “Search Solutions” to get data, then needed to act on it individually.
What’s completely different now’s that Slackbot can full duties with out handing work again to the person. Ask it to draft assembly notes from a dialogue and it produces a doc you’ll be able to refine. Inform it to schedule a gathering and it checks calendars and sends invitations. Request details about a mission and it searches throughout channels, recordsdata, and linked methods.
How Slackbot Allows Productiveness Beneficial properties
Sinan Deriş, Head of Beast Video games Advertising and marketing at MrBeast, reported that Slackbot saves him “at naked minimal, 90 minutes a day.” He cited a selected instance: asking it to create a canvas for a gathering.
“In 17 seconds it’s higher than I might ever do. It tells me subsequent steps, saving money and time.”
The productiveness features come from three areas: eliminating context-switching between apps, automating repetitive doc creation, and surfacing data with out guide search.
For data retrieval, the Slackbot AI agent makes use of pure language queries to go looking throughout conversations, recordsdata, and linked methods. As an alternative of remembering which channel mentioned funds selections or which doc incorporates mission timelines, staff ask instantly. The agent respects permission controls, solely accessing data customers are approved to see.
For content material creation, it drafts assembly notes, mission updates, and briefs by conversational refinement. Customers present tough course, then iterate till the output matches their wants.
For job administration, it handles scheduling by checking calendars, surfaces priorities, and units reminders. For Salesforce clients, it could actually pull CRM knowledge to generate buyer briefings that mix account historical past with current Slack discussions.
Fixing Agent Sprawl Via Orchestration
The automation technique goes past particular person productiveness options. Salesforce is positioning Slackbot as an orchestration layer for a number of AI brokers.
As firms deploy separate AI brokers for gross sales operations, HR queries, IT assist, and different specialised capabilities, staff face a brand new productiveness drain: remembering which agent handles which job and switching between completely different AI interfaces.
Slackbot is designed to remove this. Staff ask as soon as in pure language, and it both handles the request instantly or routes it to the suitable specialised agent—whether or not that’s Agentforce for buyer knowledge, a customized HR agent, or a third-party service administration device.
Christine McHone, World Enterprise TMT Chief at Slalom, stated:
“As an alternative of switching between apps and shedding my prepare of thought, I can keep in Slack and maintain transferring. It has utterly modified how effectively I work.”
This orchestration strategy differs from opponents. Microsoft Copilot automates duties inside Workplace functions. Google Gemini focuses on Workspace productiveness. Slack is betting on dialog because the coordination layer—the place work will get directed earlier than flowing into specialised methods.
The Productiveness Platform Competitors
The collaboration platform market has moved shortly towards automation-focused AI over the previous 18 months.
Microsoft Copilot prices $30 per person per 30 days and automates doc creation, knowledge evaluation, and electronic mail administration inside Workplace apps. Google Gemini automates content material era and electronic mail workflows inside Workspace, out there as an add-on to current tiers.
Zoom launched AI Companion 3.0 in December 2025, automating multi-step workflows together with assembly summaries, job extraction, and follow-up actions. It prices $10 per 30 days standalone or comes included in paid plans.
Atlassian‘s Rovo brokers automate assist workflows and might now function inside Slack by integration, looking out throughout Jira and Confluence. That is the kind of third-party automation Salesforce envisions Slackbot coordinating.
All the main platforms are constructing towards the identical productiveness mannequin: conversational brokers that automate work throughout methods. The distinction is which layer they management and the way successfully they remove context-switching.
