How are banks managing the challenges of digital transformation? What do monetary establishments must do as a way to be sure that new digital initiatives are aligned with buyer preferences and desires?
On this Streamly interview, Finovate Senior Analysis Analyst Julie Muhn sits down with Milton Santiago, International Head of Digital Options at Silicon Valley Financial institution. The 2 focus on the financial institution’s present digital transformation and the function of enabling applied sciences like AI in enhancing the shopper expertise, amongst different subjects.
“What excites me probably the most about what’s occurring in our financial institution is the truth that we proceed to speculate, we proceed to focus actually on what our prospects must develop their companies and to achieve success at a wide range of life levels: be it at small inception the place perhaps it’s simply you and me as a startup to the place we’ve got gone by a number of rounds of funding, or we’re a big firm that can be publicly traded. Our wants are being met by the identical monetary group, no matter our measurement.”
Silicon Valley Financial institution (SVB) serves most of the most progressive firms and traders on the planet. A division of First Residents Financial institution, SVB gives business and personal banking providers to people and corporations in industries starting from know-how and healthcare to non-public fairness and enterprise capital. With 70% of the 2024 Forbes Cloud 100 amongst its prospects, SVB is headquartered in Santa Clara, California.
Milton Santiago has labored for Silicon Valley Financial institution for greater than six years and is at the moment International Head of Digital Providers. On this function, he’s liable for creating end-to-end omni-channel and API experiences and options for startup (Pre-Collection A) and mature firms, alike. Santiago can be a veteran trade speaker on subjects together with safety and fraud, cell and rising funds, huge knowledge, and innovation.
Photograph by Pixabay
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