On this UC Right this moment interview, host Kristian McCann sits down with Mick Heys, Vice President at IDC, and Nathan Budd, Senior Director of Consulting at IDC, to discover the IDC’s newest analysis in collaboration with Shure that tangibly hyperlinks collaboration effectiveness to productiveness and ROI from tech investments.
Collectively, they unpack how organizations can transfer past merely shopping for know-how to understanding its measurable enterprise impression. Should you’re trying to sharpen your collaboration technique, quantify productiveness, and keep away from the hidden price of inaction, this dialogue is one to look at.
As hybrid work matures, IDC’s analysis exhibits that collaboration is not a gentle ability — it’s a strategic differentiator. However many organizations nonetheless fail to attach know-how investments with actual enterprise outcomes. On this dialog, Mick and Nathan clarify how companies can unlock measurable ROI from AV and UC methods whereas making AI investments work smarter, not tougher.
Right here’s what you’ll be taught:
The price of inaction: Why failing to optimize AV and collaboration tech quietly drains budgets — and the right way to quantify it.
Collaboration archetypes: Uncover IDC’s 4 organizational fashions — Digital, Orchestral, Jazz, and Rock — and what they reveal about your collaboration strategy.
The AI connection: How poor AV setups undermine AI accuracy and productiveness, and what to do about it.
Final result-based frameworks: Discover ways to align folks, processes, and know-how to measure success the place it issues most.
Discover how your group’s collaboration archetype and collaboration setup impression your productiveness and ROI by studying IDC and Shure’s report.
