Ukraine has rolled out a brand new synthetic intelligence (AI) assist instrument on its authorities platform, Diia, in accordance with a report by native information media UNITED24 Media.
This assistant is designed to simplify entry to public providers by serving to customers discover the proper choices, answering their questions, and offering entry to private info saved within the system.
It’s at the moment obtainable for testing, and anybody with a Diia account can attempt it by asking a query by means of the platform’s homepage.
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The characteristic was launched by Mykhailo Fedorov, Ukraine’s Minister of Digital Transformation, by means of a Telegram announcement on September 1. He famous the instrument is to enhance digital authorities and broaden how individuals work together with public providers on-line.
Diia’s foremost operate is to information individuals by means of service choices and supply recommendations based mostly on their state of affairs.
For instance, it will probably show somebody’s insurance coverage historical past or assist them receive official paperwork, equivalent to a certificates of revenue, by means of a fast message. The method is easy: log in to Diia, use the search bar on the principle web page, and sort a query. The assistant responds with steps or direct hyperlinks to related providers.
Fedorov additionally highlighted that the assistant’s capabilities will broaden. One upcoming characteristic is voice interplay, which permits customers to work together with the system verbally fairly than typing.
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