Zoom has expanded the attain of its agentic synthetic intelligence software – AI Companion – past its personal platform.
The assistant, which helps customers seize assembly notes, automate workflows, and generate personalised summaries, can now function throughout Microsoft Groups and Google Meet, in addition to in-person conferences.
“AI is not only a software – it’s a trusted collaborator that helps customers analyse, act, and ship with better intent,” mentioned Lijuan Qin, Head of Product, AI at Zoom.
“With AI Companion, folks can transfer past managing work to actually speed up their impression and shift from reactive productiveness to proactive intelligence, the place expertise doesn’t simply assist work, it elevates it.”
The replace represents a shift in Zoom’s technique, extending AI capabilities past the Zoom ecosystem and offering a centralised resolution for assembly administration throughout a number of platforms.
Personalised Notes Throughout Platforms
The My Notes function permits customers to take and improve notes throughout Zoom, Microsoft Groups, Google Meet, and in-person conferences.
Customers can file their very own observations throughout conferences whereas AI Companion enriches the notes with transcripts when accessible.
The software produces a tailor-made recap highlighting key dialogue factors and follow-up actions, decreasing the necessity for guide note-taking.
For in-person conferences, cell voice recording captures discussions, permitting AI Companion to generate summaries that may be reviewed later.
Zoom Hub serves as a centralised location for all assembly notes, enabling customers to entry discussions from a number of platforms with out switching functions.
An internet-based transcription function can be deliberate, permitting customers to create summaries of in-person conferences instantly by means of a browser.
By centralising notes throughout platforms, Zoom goals to make sure that insights from each assembly are preserved, even when groups use a mixture of video conferencing software program and in-person interactions.
This method permits workers to remain engaged in discussions with out worrying about lacking key factors.
Automating On a regular basis Workflows
Alongside My Notes, Zoom has launched Private Workflows, designed to automate repetitive or routine duties.
Customers can describe desired actions in pure language – for instance, sending a follow-up e-mail after a gathering – and AI Companion mechanically builds and executes the workflow.
This will embody drafting messages, sharing updates with a workforce, or scheduling reminders, permitting groups to keep up momentum with out guide intervention.
Private Workflows are supported by role-based templates and pure language technology, simplifying the creation, customisation, and refinement of workflows.
The system may also combine with real-time workforce chat knowledge, enabling AI Companion to offer outputs knowledgeable by ongoing conversations.
The function moreover helps importing pictures, PDFs, and textual content paperwork.
AI Companion can analyse content material from charts, whiteboards, and different information to offer on the spot insights. By combining automated workflows with contextual info from a number of sources, the software permits groups to make sooner and extra knowledgeable choices.
From Reactive Productiveness to Proactive Intelligence
Zoom positions these updates as a transfer from reactive productiveness to proactive intelligence.
Moderately than merely responding to person instructions, AI Companion is designed to anticipate wants, summarise conferences, and automate follow-ups.
By centralising note-taking and workflow automation throughout Zoom, Microsoft Groups, Google Meet, and in-person conferences, the software goals to scale back time spent on administrative duties and improve concentrate on high-impact work.
The flexibility to seize insights and automate processes throughout a number of platforms addresses a key problem for contemporary organisations – many groups function in hybrid environments, utilizing a mix of video conferencing software program and in-person conferences.
By offering a unified AI-powered resolution, Zoom seeks to simplify how groups monitor discussions, handle duties, and keep continuity throughout totally different collaboration instruments.
What This Means for IT Leaders
The enlargement of Zoom AI Companion throughout Microsoft Groups and Google Meet has clear implications for IT leaders and office expertise managers.
As organisations more and more depend on a number of collaboration platforms, sustaining oversight and guaranteeing constant productiveness turns into extra advanced.
AI Companion’s cross-platform capabilities present IT groups with a centralised software for managing assembly insights, follow-ups, and workflow automation, decreasing the necessity for workers to juggle a number of techniques.
By consolidating note-taking and automating routine duties, the software can assist IT leaders implement standardised practices throughout hybrid work environments.
The mixing of real-time chat knowledge and doc evaluation implies that organisational data may be captured extra effectively, decreasing the danger of necessary info being misplaced in e-mail threads or siloed functions.
Moreover, the flexibility to customize Private Workflows and use role-based templates permits IT groups to assist various departments and workflows with out heavy guide intervention.
Groups can keep operational effectivity whereas scaling AI help throughout totally different groups and places.
Availability and Entry
The options can be found to paid Zoom Office accounts or by means of a standalone plan.
Free customers can entry them with month-to-month utilization limits. Zoom has indicated that My Notes is being rolled out steadily, so some customers could not see it instantly.
The enlargement of AI Companion to Microsoft Groups and Google Meet displays a broader pattern in office software program in direction of interoperability.
As organisations more and more depend on a number of platforms for collaboration, instruments that may consolidate info and automate follow-ups change into extra worthwhile.