Managing AV and collaboration know-how throughout hospitals, clinics, school rooms, and occasion areas is not any small activity, and for Justin Scord, Senior Supervisor, Collaboration & Media Companies at Stanford Drugs, the problem isn’t simply retaining the lights on. It’s understanding the place to start out.
“There’s all the time a lot change, a lot know-how, so many alternative producers,” Scord instructed UC As we speak at InfoComm 2026 in Las Vegas. “Conserving that North Star and ensuring we’re constructing techniques which are scalable and supportable is absolutely our focus.”
Scord oversees a broad footprint on the Palo Alto-based tutorial/medical ecosystem – from affected person rooms and convention areas to dwell occasion broadcasts. If there’s a display, a microphone, or a speaker concerned, his staff has a hand in it.
That sprawling remit offers him a pointy perspective on the place the business is heading.
On AI, he’s optimistic – however rigorous. “I’m all in regards to the information,” he mentioned.
Stanford’s in-house information science staff actively researches which AI fashions carry out finest for particular workflows, and Scord believes the broader AV business needs to be asking the identical laborious questions.
“Ask the producers the place they acquired the analysis and information to decide on the fashions they’re utilizing. That alone goes to weed out lots of producers.”
His concern is that too many AI deployments are pushed by business partnerships slightly than real match. “In the event that they’re not choosing the proper fashions based mostly on workflow and utilizing information to indicate it’s truly going to supply ROI, it’s in all probability not one thing you wish to pursue.”
At InfoComm, Scord spoke about agentic AI and its potential to reinforce – not change – venture groups. His message was clear: AI ought to combination information, floor actionable insights, and make day-to-day work extra manageable, with out diminishing the folks doing it.
“Get educated round machine studying and AI at a excessive stage,” he mentioned. “Perceive the constraints, and begin slowly incorporating it into your office.”
